Microsoft Outlook Refusing To Open

Category: Geeks r Us

Post 1 by Harmony (I've now got the silver prolific poster award! wahoo!) on Saturday, 12-Dec-2009 14:26:14

For the last 2 or 3 days, Microsoft Outlook 2007 has been refusing to open. It doesn't even give a reason why, except that it can't open the outlook window. Does anyone know how I could fix this? I can't be bothered to keep starting up firefox just to look at a load of e-mails, so ... Also, when this happens JAWS sometimes crashes, so need to use narator to get round it. I've even tried doing a system restore and also running the program as an administrator which doesn't work either. Has anyone got any other ideas?
Thank you.

Post 2 by forereel (Just posting.) on Sunday, 13-Dec-2009 1:55:54

If you have the disc for your 07 office insert it and choose repair. For whatever reason it has gone bango, so repair it. If you don't have the disc, and you did not state the OS you are using you can go to add and remove programs in XP act as if you are removing it, then choose repair. In Vista and 7 the trick is a bit more difficult, so use the disc easier. You can also repair it in the programs remove utility there.

Post 3 by Harmony (I've now got the silver prolific poster award! wahoo!) on Sunday, 13-Dec-2009 14:49:41

Thanks for the suggestion but nothing seems to be working. I've tried repairing it from the disk and from the options in control panel and I've even tried scanning for viruses, although avast normally tells me if I've got a virus anyway. This is weird and annoying! Gurr'rr'rr'rr'rr'rr??? By the way, I'm using windows 7 and jaws 11.

Post 4 by forereel (Just posting.) on Sunday, 13-Dec-2009 23:59:29

Upgrade to Jaws 0746, then uninstall completely and reinstall your office.

Post 5 by Harmony (I've now got the silver prolific poster award! wahoo!) on Monday, 14-Dec-2009 14:18:32

Upgrade? I'm using jaws 11 and been checking for updates everyday.

Post 6 by forereel (Just posting.) on Monday, 14-Dec-2009 21:10:25

Then if you are running 0746 and you can learn that buy going to about jaws and reading, then uninstall and reinstall your office.

Post 7 by Harmony (I've now got the silver prolific poster award! wahoo!) on Tuesday, 15-Dec-2009 12:14:33

OK. So then I have to register it again?

Post 8 by forereel (Just posting.) on Tuesday, 15-Dec-2009 22:58:36

No. You are not reformating, so the key stays. You might need to retype it in, but your good to go. Even after I upgraded to windows 7 my office stayed good on the computer it is registered two.